Privacy

This is a legal document which sets out how Hansvahini handles data which identifies you and how we deal with your information and security. This statement also describes the Terms and condition we apply at our services. We strongly believe in protecting the privacy of our Members, information that they provide us when they use this website, personal information and the rights they poses.

Hansvahini is committed to ensuring that your privacy is protected. The company may change this policy from time to time by updating this page. The customers are advised to keep a check on this page from time to time, get updated and to ensure that you are happy with the changes.

Information we collect

We may collect the following information.

Name and job title

  • Contact information including email address
  • Demographic information such as postal code, Zip code, preferences and interests
  • Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particliar for the following reasons:

Internal record keeping

Internal record keeping

  • We may use the information to improve our services in terms of providing vehicle.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Third-Party Vehicle Service Provider

Users Personal Information may be forwarded to any third-party (rental) vehicle supplier used by us. Other material related to the booking may also be sent to them. Contact detail of the supplier may be provided to the User for seeking any assistance.

No Sharing of data for any beneficial purpose

Hansvahini does not distribute personal information that you have shared with us, except as permitted in this Privacy Policy and our then-current Terms of Use, if any.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps us to know when you visit our site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Indemnity

User agrees to indemnify and hold harmless the Indemnified Parties from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of User's use of the Site, any communication made by such User with other Users whether using the form provided by the Site or not, any service provided as a guide or any action taken as a tourist by such User, the violation of these Terms by User, or the infringement by User, or other users of the Site using User's computer, of any intellectual property or other right of any person or entity. The Site reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by User.

Points to keep a check:

Valid Id Proof

The hirer must possess a valid Driving License issued by Government of India and provide a photo copy or photo of the same.

Hirer's Responsibility

Any damage/Theft/ Loss to the bike after the collection is hirer’s responsibility and the charges are to be borne by the hirer.

Documentation

Hirer would sign an under taking while renting the bike. Extra charges would be applicable if bike is not returned on mentioned time. Ride safe and consider the bikes as your own for the best experience.

No Drink and Drive

Hirer should not be under the influence of Alcohol or any drug while riding the motorcycle.

Foreign Hirers

Foreign hirers must submit a photocopy of Passport, International Driving License and Visa each.

Security Deposit

Bike

Refundable amount of Rs 1000 per Bike, per Helmet (Payable on Bike Collection) and original ID Proof while renting the ride will be collected. Fuel charges are hirer’s concern.

Cancellation & Refund Policy

Any cancellation by you must be initiated by telephone to the main office of Hansvahini. We will acknowledge your partial or full refund before 48 hours of cancellation only.

In certain cases you may be eligible to receive a full or partial refund depending upon:

  • The reason for your cancellation or
  • The number days of prior to the start of the tour your cancellation request is received or
  • The amount expended by the individual guide to prepare for your tour or
  • The cancellation policy option you choose

The refund varies as per the vehicle. Hansvahini is not responsible for any incidental expenses You may have incurred due to your personal issues.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information on the Contact Us page.